VMD Moderation

In order to conform to the regulations imposed by the Veterinary Medicines Directorate (VMD) within the United Kingdom and EU, customer reviews and/or testimonials may be moderated to ensure that certain words or phrases, which may imply a medicinal effect, are removed prior to publication.

Money Back Guarantee - Joint Aid for Dogs

All claims must be made directly with GWF Nutrition by phoning: +44 (0)1225 708482. No claims will be recognised if presented by a stockist and/or agent on behalf of an end-user.

On phoning GWF Nutrition directly, the end-user may be asked to:

  • Confirm that this is the first purchase of Joint Aid for Dogs and that the whole 250g or 500g pouch has been used in line with the recommended directions prior to the claim.

  • Provide details of the dog, associated health concern(s) and any other details deemed important by GWF Nutrition to assist both the end-user and future development.

At the discretion of GWF Nutrition, the end-user may be offered a complimentary free pack to continue the trial. If this option is taken, proof of purchase (sales receipt) may be requested. No future claim can be made after accepting a complimentary free pack. Alternatively, a full refund may be offered in which case the original proof of purchase must be returned to GWF Nutrition for processing.

Please note:

  • Payments will be made to the value of the Joint Aid for Dogs as indicated on the proof of purchase up to, but not exceeding the prevailing recommended retail price. Please allow up to 28 days for payment to be made.

  • Only one claim may be made per household.

  • This guarantee applies to the 250g and 500g pack sizes only.

  • GWF Nutrition reserves the right to refuse a claim and/or cancel this guarantee at any time.

  • Offer open to UK and Southern Ireland residents only.

Refunds and Exchanges

All orders placed via this website are subject to the Distance Selling Regulations. This ensure that you, the customer, have 7 working days in which to return for refund or exchange the products bought without reason.

Hopefully, you will be delighted with the products, but if you need to return or exchange something, for whatever reason, please refer to the procedure below:

  • Please contact the Sales office on: +44 (0)1225 708482 before returning or exchanging an item.

  • All goods must be returned within 7 working days of receipt.

  • All goods must be returned in their original, unopened packaging.

  • Where goods have been ordered incorrectly, carriage costs will not be refunded.

All returns should be made to the following address:

GWF Nutrition
26 Hercules Way
Bowerhill Estate
SN12 6TS
United Kingdom

General Terms and Conditions of Sale

Welcome to the GWF Nutrition Internet Site ("Site") on the World Wide Web. Please review these Site Terms of Use, which govern your use and purchase of products from our Site. By accessing, browsing, or using this Site, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree to these terms then please do not use this Site.

GWF Nutrition controls and operates this Site from its Head office within the United Kingdom. The laws of England and Wales govern claims relating to, including the use of, this Site and the materials contained herein. If you choose to access this Site from another location, you do so on your own initiative and are responsible for compliance with applicable local laws.

Except for the historical information contained herein, company matters discussed are forward-looking statements that involve risks and uncertainties detailed from time to time in the Company's reports.

Site content, ownership and use restrictions

The information contained in this Site including all images, illustrations, designs, photographs, video clips, writings and other materials that appear herein are copyrights, trademarks or other intellectual property owned, controlled, or licensed (all of which, collectively, are herein referred to as the "Contents") by GWF Nutrition, or are the property of their respective owners. The name GWF Nutrition and the GWF Nutrition logo are registered trademarks of GWF Nutrition.

Permission is granted to display, copy, distribute, download, and print in hard copy portions of this Site for the purposes of

  1. Placing an order with GWF Nutrition or

  2. Using this Site as a shopping resource provided you do not modify the Site and that you retain all copyright and other proprietary notices contained in the Contents.

Unless exception has been stated, none of the Contents may be copied, reproduced, distributed, republished, downloaded, displayed, posted electronically or mechanically, transmitted, recorded, in any manner mirrored, photocopied, or reproduced without the prior written permission of GWF Nutrition or the applicable copyright owner.

Please note that the permission granted herein terminates automatically if you breach any of these Site terms or conditions. Any other use of the Contents on this Site including reproduction for purposes other than as noted above, and including any reproduction, modification, distribution, or republication may violate copyright or trademark laws, and, without the prior written permission of GWF Nutrition, is strictly prohibited.

Disclaimer of warranty

GWF Nutrition is providing this Site and its Contents on an "as seen" basis and makes no representations or warranties of any kind, either express or implied, including, without limitation, warranties or conditions of title or implied warranties of merchantability or fitness for a particular purpose, and non-infringement. Although GWF Nutrition believes the Content to be accurate, complete, and current, GWF Nutrition does not represent or warrant that the information accessible on this Site is accurate, complete, or current. Price and availability information is subject to change without notice.

Disclaimer of liability

In no event shall GWF Nutrition be liable for special, indirect, exemplary, or consequential damages or any damages whatsoever, including but not limited to, loss of use, data, or profits, without regard to the form of any action, including but not limited to contract, negligence, or other tortuous actions, all arising out of or in connection with the use, copying, or display of the Contents of this Site. In an effort to provide our customers with the most current information, GWF Nutrition will, from time to time, make changes in the Contents and in the products or services described on this Site.

Our pricing policy

GWF Nutrition is a specialist manufacturer and distributor of animal feeding stuffs and associated products. We supply animal feeding stuffs and associated products to businesses and individuals throughout the world.

The prices advertised on this Site are for orders placed through our Site facility and include VAT (at the prevailing UK rate) where applicable. Prices and the availability of items are subject to change without notice. Any prices used on this Site relate to our recommended retail prices and may not be indicative of the actual selling prices in your area.

Any reference to "savings" used on this Site indicates the average savings off our recommended retail price. Your actual savings will vary depending upon the goods purchased and the date of the transaction.

We reserve the right to limit sales. Offers and product ranges displayed on this website may not be available to wholesalers or resellers of our animal feeding stuffs or associated products.

Protecting your order

Safe arrival of your order is guaranteed - all GWF Nutrition shipments are insured against loss or damage.

Online payment

Please note that this service is provided through a third party secure payment service. If you are not happy using this service, please call sales on: +44(0)1225 708482 to arrange payment. In all circumstances, GWF Nutrition will accept no liability, whatsoever, for fraudulent use of credit/debit cards.

User comments, feedback and other information submissions provided by you

You agree that any material, information, and ideas that you transmit to this Site or otherwise provide to GWF Nutrition ("Transmissions") shall be and remain the property of GWF Nutrition.

In addition, you agree, and are hereby put on notice, that you are prohibited from posting or transmitting to or from this Site any unlawful, threatening, libelous, defamatory, inflammatory, pornographic, or profane material or any other material that could give rise to any civil or criminal liability under law. You are solely responsible for the Content of any comments you make.

Terms of use revisions

GWF Nutrition may revise these Terms of Use by updating this posting. You agree that in the event that any portion of these Site Terms of Use is found to be unenforceable, the remainder of these Site Terms of Use shall remain in full force and effect. By using this Site you agree to be bound by any such revisions and should therefore periodically visit this page to determine the then current Terms of Use to which you are bound.

Terms and Conditions enquiries

For all T&C enquiries, please contact GWF Nutrition on: +44 (0)1225 708482 or email info@gwfnutrition.com


The information and materials supplied on this website are provided for general information purposes only.

All details and descriptions are correct at the time of placement on this website, but may be changed at any time, due to GWF Nutrition’s policy of continuous improvement.

Neither GWF Nutrition, nor any of its Directors or employees accepts any responsibility for any loss which may arise from reliance on information published on this site. Where this website contains links to third party websites, we take no responsibility for the content or performance of such websites.